Please note:

Once we receive the completed New Client Signup Form, you will automatically have agreed to the Terms and Conditions below.

Please ensure you read the terms and conditions before submitting.

Many Thanks,

Edita Sykora

Terms & Conditions of Acceptance

In our daycare we mix dogs of all ages. Puppies will socialise with mature dogs.

1.      The owner warrants that the animal(s) visiting daycare is/are in a fit and healthy condition.

2.       All Dogs visiting daycare are required to have current vaccinations with the certificates being produced on arrival, otherwise daycare service will be refused.

All vaccinations must be valid at least 14 days prior to visiting daycare and be up to date. Dogs are to be vaccinated against, Distemper, Hepatitis, Leptospirosis, Parvovirus and Kennel Cough. No unneutered male dogs over age of 8 month will be accepted for daycare unless agreed in advance. Client is responsible for uploading up to date vaccinations records to our client portal.

3.       Whilst every care will be given to protect and nurture pets. Hairy Hounds in Hackney will not be held responsible for any illness, injury, loss or damage to the animal(s), caused during their stay. Any Veterinary treatment required will be at the owners expense.

Daycare service is entirely at the owner’s risk.

4.        If we deem Veterinary attention necessary then any expenses will be covered by the owner.

5.        If animal is found to be infectious or infested by flees client will be will be held responsible for any expenses associated with disinfection and treatment.

6.        Any bedding or toys supplied by the owner are left at the owner’s risk. 

7.       Special dietary requirements & medication will be administered as supplied and requested by the Owner. Note has to be given in writing on Clients portal.

8.       All reasonable efforts will be made to administer oral medication or to apply external treatments as directed of which there is no charge to the owner. However, if required, Veterinary assistance may be requested at the Owner’s cost, without prior consultation.

9.        Bank holiday & holiday long term bookings require a non-refundable deposit of £15.00 p/day calculated from the duration of booking to secure the booking.

10.        Overnight fees are charged to include the day of arrival & departure. Overnight fees are payable at the end of the term on collection. No pets will be released until full and final payment has been received. Short over runs can be paid at the time of collection. Overnight bookings will be in our carers homes and all dogs will accommodated separately unless otherwise requested.

11.         Hairy Hounds in Hackney reserve the right to retain any animal, charging for the extended stay until such time as the outstanding account is settled, or to dispose of the animal with a suitable rescue centre, if any account becomes overdue or if the animal is not collected within 7 days of the due payment and/or collection date. Any costs involved will be the responsibility of the owner.

12.         In the event of any delay in collection, late collection fee will be applicable & notification must be given at the earliest opportunity and Hairy Hounds in Hackney reserves the right to refuse the extension.

13.         All Hairy Hounds in Hackney Policies and procedures are available on clients portal.

14.         Hairy Hounds in Hackney reserves the right to add, change, or vary Terms & Conditions at any time. However the latest prevailing Terms & Conditions are always given to the client during the registration process.

Last revision made on 6/09/2024